Turn good recommendations into everyday practices. We help law firms improve workflows, put supporting tools in place, and prepare the team to carry the work forward.
Perhaps intake depends on one person, documents get chased by email, or your team works around software instead of with it. Sometimes the next step is to understand the friction. Sometimes you already know what needs fixing and need help getting it done.
Make responsibilities, steps, and decision points clear enough for others to take ownership.
Align practice-management and CRM tools with how your team needs to work.
Build clearer intake, document collection, and follow-up processes.
Support adoption with practical guidance, training, and review.
Start with a focused operational assessment, a defined implementation project, or help putting an existing plan into practice.
See how work happens today and where it gets stuck.
Turn priorities into processes and tools that fit your firm.
Give the team the guidance to use the new approach.
Scope and pricing are tailored to your firm’s needs. Before work begins, we agree on the priorities, deliverables, timeline, and investment.
Define how inquiries become clients, who handles each step, and what clients need to know along the way.
Organize requests, track what is missing, and give the team a consistent follow-up process.
Configure the tools your firm uses around your workflows, responsibilities, and reporting needs.
Turn recurring work into clear instructions and prepare the team to use them consistently.
Karen works with Catalyst on select client projects, helping law firms assess how their operations are working and turn recommendations into practical systems. She maps workflows, configures practice-management and CRM tools, improves intake and document processes, builds practical SOPs, and trains the team so changes take hold.
A native speaker of English and Spanish and fluent in Portuguese, Karen can support teams across all three languages.
Tell us what is slowing your firm down and what you want to improve.
Agree on the scope, deliverables, responsibilities, and timeline.
Put the process and tools in place, then test them with the people doing the work.
Train, document, and refine so your team is ready to take ownership.
Bring us a workflow that needs attention, a system you want to implement, or a plan you need help putting into practice.